You have a right to express a preference to be seen by a particular GP. This will be recorded on our clinical system and, where possible, you will be allocated appointments with that clinician. All patients will be assigned to a GP upon registration, but this does not mean you have to see this GP.
You may also be offered a health check when you join the practice for the first time.
You have the right to be treated with courtesy, dignity and respect.
It is your responsibility to extend the same courtesy and politeness to the practice team.
It is your responsibility not to misuse appointments that may be required for other patients.
It is your responsibility to inform us in advance if you are unable to keep your appointment or are going to be late.
You have the right to request a home visit if your illness or infirmity renders you housebound.
It is your responsibility not to request a home visit unless it is strictly medically necessary.
Your doctor has both the right and responsibility to make a final decision whether a home visit will be made.
It is your responsibility to inform us about past illnesses, medication and hospital admissions.