Practice Policies & Patient Information
Accountable Named GP for All Patients
All patients registered at Dale Medical Practice have a named doctor who has overall responsibility for your care and support. Your registered GP is also your named accountable and your allocated GP. Your allocated GP will be responsible for the provision of your healthcare. If you choose to see another doctor at the surgery you are entirely free to go on doing so exactly as before.
If you are unsure of who is your named Doctor please ask at reception.
New patients are allocated a Doctor on Registration.
Complaints Procedure
We operate a Practice Complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria.
For information on how to make a complaint please enquire with the receptionists who will be happy to provide you with an information leaflet. However, a member of the management team is always happy to discuss any problems that may arise either in person or on the telephone when available.
Click here for more information.
Data Protection Privacy Notices for Patients
Our Practice Privacy Notice explains what information we collect about you, how we store this information, how long we retain it and with whom and for which legal purpose we may share it:
Freedom of Information Act
Information available from Dale Medical Practice under the Freedom of Information Act model publication scheme can be obtained from our Practice Manager.
GP Earnings
All GP practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Dale Medical Practice in the last financial year 2022/23 was £71,935 before tax and National Insurance.
This is for 2 full-time GP’s, 1 part-time GP and 2 locum GP’s who worked in the practice for more than 6 months.
NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
NHS Summary Care Records
As part of a mandatory, national programme each GP Practice will have to make a summary care record for each patient (unless the patient has already opted out). Please read the information regarding this. If you wish to opt out download and complete the opt out form and return to the Practice (see below).Information Website
Information Leaflets and Opt-Out Form
Transferring Your Electronic Health Record
Your GP practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations.
If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP.
Transferring Your Electronic Health Record information leaflet.